Forwarder / Broker Benchmark: Challenging Times for Logistics Intermediaries

Forwarders and brokers are a critical part of international supply chains. They operate in incredibly competitive markets that can be characterized by tight margins and highly influenced by regulatory change. This past spring, we conducted a benchmark study with over 100 forwarders and brokers to evaluate how macroeconomic changes were impacting them, the strategies and tactics they were using to be successful and the importance of technology to their business. Below, we’ve included some of […]